Regional Collections Manager

At UES, we’re a team of more than 4,000 engineers, scientists, geologists, inspectors, technicians, and drillers united by a shared purpose—to make a meaningful impact in the communities we serve. As a national leader in geotechnical engineering, environmental consulting, and materials testing and inspection, we collaborate on transformative projects across transportation, energy, water, healthcare, and more. Learn more about the benefits of joining Team UES and our core values at careers.teamues.com.

The Collections Manager is responsible for overseeing the Region’s collections process, ensuring accuracy, efficiency, and compliance with company policies and regulatory requirements. This role involves managing AR staff, optimizing cash flow, improving collection efforts, and maintaining strong relationships with customers. The Collections Manager will collaborate with internal stakeholders, implement process improvements, and provide financial insights to support business objectives.

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• Supervise and manage collections processes to ensure timely and accurate financial transactions
• Develop and implement accounts receivable policies, procedures, and best practices to improve efficiency and reduce outstanding balances
• Monitor AR aging reports, analyze trends, and take proactive measures to minimize delinquent accounts
• Ensure accurate invoice processing, customer account maintenance, and payment posting
• Work with sales and customer service teams to resolve invoicing disputes and ensure smooth payment processing 
• Develop and execute collection strategies to improve cash flow and reduce Daily Sales Outstanding (DSO)
• Establish and maintain strong customer relationships, ensuring prompt resolution of payment issues
• Negotiate payment plans and terms with customers as needed while maintaining positive client relationships
• Monitor and track bad debt reserves and write-off processes, providing insights to senior leadership
• Work closely with the finance team to forecast and manage cash flow, ensuring alignment with business needs
• Prepare and present AR reports, collection metrics, and financial analysis to senior management
• Ensure compliance with GAAP, company policies, and regulatory requirements related to accounts receivable functions
• Support audit requests by providing accurate AR records, reconciliations, and documentation
• Identify and implement process improvements and automation initiatives to enhance AR operations
• Collaborate with cross-functional teams, including finance, sales, and operations to enhance customer billing and collection process

● Bachelor’s degree in Accounting, Finance, or a related field (or equivalent work experience).
● 5+ years of progressive experience in accounts receivable, credit management, or collections, with at least
2+ years in a leadership role.

● Strong knowledge of AR processes, credit and collections best practices, and financial controls.
● Proficiency in ERP and accounting software (e.g., NetSuite, SAP, Oracle, QuickBooks) and advanced Excel
skills.
● Excellent analytical skills, with the ability to interpret financial data and drive process improvements.
● Strong problem-solving, communication, and negotiation skills for effective customer interactions.
● Experience in leading and developing teams, with a focus on operational efficiency and performance
management.
● Ability to work independently, manage multiple priorities, and collaborate across departments

● This position does not require regular travel as part of its primary responsibilities. However, occasional travel
may be required, up to 10%, primarily for occasional off-site meetings, training sessions, or company events.
Travel, when necessary, will be communicated in advance and aligned with business needs.

• This position primarily operates in a professional office environment, requiring the ability to work at a
desk for extended periods while using a computer, phone, and standard office equipment.
• The position involves sitting for extended periods, performing data entry, and engaging in frequent
communication via email, phone, and in-person interactions.
• The role involves regular communication with team members, clients, and stakeholders, both in person
and through virtual platforms.
• The physical demands of the job may include occasional standing, walking, bending, and lifting of office
materials up to 15 pounds.

UES is an Equal Opportunity Employer and is proud to recruit the most qualified candidates. Please see our full EEO Statement here